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Privacy Policy

Privacy Policy

Table of content

I. Introduction

We recognize the importance of the personal data you have entrusted to us and believe that we have a responsibility to manage, protect, and process your personal data appropriately. This Privacy Policy (“Policy”) is designed to help you understand how we collect, use, disclose, and/or process the personal data you provide to us and/or that we hold about you, whether now or in the future, as well as to help you make informed decisions before providing us with any of your personal data.

“Personal Data” means data, whether true or not, about an individual from which the individual can be identified, or from that data and other information to which an organization has or is likely to have access. Examples of common personal data may include names, identification numbers, and contact information.

By using the Services, registering an account with us, or accessing the Platform, you acknowledge and agree that you accept the methods, requirements, and/or policies described in this Privacy Policy, and hereby consent to us collecting, using, disclosing, and/or processing your personal data as described herein. IF YOU DO NOT CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED IN THIS POLICY, PLEASE DO NOT USE OUR SERVICES OR ACCESS OUR PLATFORM OR WEBSITE. If we change our privacy policy, we will post those changes or amended privacy policy on our Platform.

II. When will the Website collect personal data?

When you submit any forms, including registration forms or other related forms for any of our products and services, either online or otherwise.

When you enter into any agreements or provide documents or other information related to your interactions with us, or when you use our products and services.

When you interact with us, such as through phone calls (which may be recorded), letters, faxes, face-to-face meetings, social media applications, and email.

When you use our electronic services or interact with us through the Platform or our Services. This includes the use of cookies that we may deploy when you interact with our Platform or website.

When you perform transactions through our Services.

When you provide feedback or submit complaints to us.

When you register to participate in a contest, minigame, event, etc.

When you submit your personal data to us for any reason.

III. What data will we collect?

Personal data that we may collect includes: full name, email, phone number, date of birth, gender, information related to the devices accessing the platform, aggregated data about the content you use.
IV. Cookies

Occasionally, we may use “cookies” or other features to allow us or third parties to collect or share information to help us improve our Platform and the Services we provide, or to help us introduce new services and features. “Cookies” are identification codes that we send to your computer or mobile device, allowing us to identify your computer or device and let us know when the Services or Platform are used or accessed, how many people use them, and to track activities on our Platform. We may link cookie information to personal data. Cookies also link to information about the content you have selected for shopping pages you have viewed or games you have played. This information is used, for example, to track your shopping cart. Cookies are also used to provide content based on your interests and to track your use of the Services.

You can choose to decline the use of cookies by selecting the appropriate settings on your browser.

V. Viewing and downloading content and advertisements

When you view pages on our website or mobile app, when you view content and advertisements, and access other software on our Platform or through the Services, most of the same information will be sent to us (including IP address, operating system, etc.). However, instead of page views, your device sends us information about the content, ads viewed, and/or software installed on the Services and Platform and the time.

VI. How do we use the information you provide to us?

To review and/or process your registration/transactions with us or your correspondence with third parties through the Services.

To manage, operate, provide, and/or manage your use and/or access to the Services and our platforms (including your preferences) as well as your user account relationship with us.

To respond, process, resolve, or complete a transaction and/or fulfill your requests for certain products and services, and notify you of service issues and abnormal account activities.

To enforce our Terms of Service or any applicable end-user license agreement.

To protect the personal safety and rights, property, or safety of others.

To identify and/or verify.

To handle or create customer service, execute your instructions, resolve or respond to any queries sent by (or to be sent by) you or on your behalf.

To contact you or communicate with you via phone, text messages, and/or fax, email, and/or mail or other means for administrative and/or relationship management purposes, or your use of our Services, such as transmitting administrative information to you related to our Services. You acknowledge and agree that our communication may be by sending mail through the postal service, documents or notices to you may include certain personal data about you to provide those materials as well as on the packaging/envelope.

To allow other users to interact or communicate with you through the Platform, including notifying you when another user has sent you a private message or posted a comment for you on the Platform.

To conduct research, analysis, and development activities (including data analysis, surveys, development, and/or specification of product and service features), to analyze how you use our Services, to improve our Services or products, and/or to enhance your customer experience.

For marketing purposes, in which case, to send you information and marketing materials related to products and/or services (including products and/or services of third parties that we may collaborate or partner with), whether those products or services currently exist or are created in the future. You can unsubscribe from receiving marketing information at any time by using the unsubscribe feature in electronic marketing materials. We may use your contact information to send newsletters from us or from our related companies.

To comply with legal procedures or to comply with or comply with the provisions of current laws and the requirements of relevant authorities.

To compile statistics and research to meet reporting requirements and/or maintain internal records or regulatory requirements.

To carry out investigation and verification processes or other screening activities (including background checks) to comply with legal or management obligations or our risk control procedures, which may be required by law or may have been applied by us.

To check our Services or activities.

To prevent or investigate any fraudulent, unlawful, defective, or improper activity, whether it has occurred or not, related to your use of our Services or any issues arising from your relationship with us.

To store, set up servers, back up (whether for disaster recovery or other purposes) for your personal data.

For any purpose that we notify you of at the time of requesting your permission.

(collectively referred to as “Purposes”)

VII. How do we protect and store customer information?

We implement various security measures and always strive to ensure the security of your personal data on our systems. User personal data is stored behind secure networks and can only be accessed by a limited number of employees who have special access rights to our systems.

We will maintain personal data in compliance with applicable laws, until the termination of your account, and for a reasonable time thereafter or to meet any legal requirements.

VIII. How will we share your personal data?

We do not sell or trade your personal data. We may disclose personal data to our affiliated companies, service providers, and relevant partners, and third parties who work with us to provide our Services, conduct business and support operations.

We may disclose personal data to third parties when required by law or to protect our rights.